Refund Policy

We are sure you will love your purchase, but if for any reason you are unhappy with your purchase, we will happily provide you with a store credit to use as you please. Please note all SALE items can not be returned for a refund or store credit unless faulty.

Please note: we offer store credit only

Please keep in mind, in order for us to accept your return, the below requirements must be met;

  • The item is in unworn, brand new condition with original packaging 
  • The item is in unworn, brand new condition with no marks or stains (including makeup, spray tan etc)
  • The item is returned to us within 14 days of delivery date
  • The item was not purchased in a sale

A Your Beauty Bar store credit will be emailed to you in the form of a gift card with a 12month expiry which you can use to repurchase another item.

PLEASE NOTE:

  • There may be delays during busy periods, as soon as we receive your return our team will contact you via email, phone or social medial
  • Sale items are not eligible for returns
  • We can offer direct exchanges, however you will have to cover the cost of postage
  • All return shipping costs need to be covered by the customer except in cases where the item is confirmed to be faulty by our team (detailed below)

FAULTY ITEMS:

We carefully pack and ship all orders, however in the unlikely case of an item being delivered faulty, we will happily provide you with a full refund provided the following is met;

  • You notify us within 7 days of delivery, with a description of the fault and pictures as proof via email to yourbeautybar6174@yahoo.com
  • Your claim has been reviewed and approved by our team

Please note: Once your refund has been approved by our staff a notification will be sent to you (it may take up to 5-7 business days for the funds to appear in your account).

AFTERPAY RETURNS:

If you have purchased through AfterPay, the returns process is the same as above. Please note, your AfterPay agreement will still stand and any scheduled repayments will continue.

RETURNS:

Your Beauty Bar
Shop 3, 19-24 Dampier Drive
Golden Bay
WA, Australia, 6174

ORDER CHANGES & CANCELLATIONS:

If you are looking to change or cancel an order, please contact yourbeautybar6174@yahoo.com ASAP. If the order is caught in time and is not a sale item we can assist with store credit.

Please note, we cannot offer refunds on cancellations.